Customer Engagement is the Focus of Verint Systems Stock
Original Content- Business Upside Verint Systems has held up well, trading lower yearly than the Nasdaq 100. The company benefits from the accelerating trend of cloud migration and digital transformation. Workforce engagement management is expanding and fits nicely into Verint’s expertise. As the company switched to the SaaS model, cloud sales increased by over 30%, and the company inked over 100 net new logos in the first fiscal quarter of 2023. Verint aims to reduce the capacity gap for brands as macroeconomic headwinds, such as wage inflation, talent recruitment, and workflow management optimization in the post-pandemic hybrid workforce, grow increasingly complex. Strength across all important cloud KPIs is driven by AI capabilities and automation to enhance customer experience and streamline workflows. To gain exposure to a business that benefits from tailwinds in the cloud, customer interaction, and workflow optimization, p...